What Kinds of Skills Are Needed to be a Hotel Manager

As with any career, there are some desirable skills for each position. Having most of these skills may make you a better candidate for becoming a hotel manager than someone who didn't have them. The hotel manager must have a number of skills and be trainable. Here are a few common skills for hotel managers:

  • Great phone personality (for making reservations and handling calls)
  • A good leader
  • Ability to remain calm when dealing with angry clients
  • Strong accounting skills
  • Organizational skills
  • Great listening skills
  • Flexibility (the hotel industry gets busy and you could get flooded with fluctuating hours; you will also have to endure cross training which requires to be flexible)

As a sidenote, when it comes to hotel resume writing, do not forget to include all those skills in your resume.


Gail Esparan