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Employment Wanted
Job Description 1: Administrative
Job Description 2: Clerical
Job Description 3: Customer Service
Career Goals: To secure a permanent position utilizing my skills in the
areas of excellent attention to detail experienced daily
office and management functions and human relations
Willing to Relocate?: No
Additional Info
MARGARET KNOTT
909 Wine Street, Vermilion, OH 44089 Cell: (440) 865-5444 Email: [email protected]

PROFESSIONAL SUMMARY:
To secure a permanent position utilizing my Administrative and Customer Service skills in the areas of excellent attention to detail experienced daily office and management functions and human relations.

SKILLS:
? Customer-oriented Filing and data archiving
? Active listening skills High level of accuracy
? Skilled problem solving QuickBooks
? Personable Strong interpersonal skills
? Legal administrative support Fast learner
? Excellent attention to detail Highly Dependable

WORK HISTORY:
Customer Service Manager 11/2011 to 10/2013
Wal-Mart, Oberlin, OH
? Operated a cash register for cash, check and credit card transactions
? Priced merchandise, stocked shelves and took inventory of supplies
? Cleaned and organized store including customer service and displays at front end
? Identified potential shoplifters and altered loss prevention
? Completed all point of sales opening and closing procedures
? Handled all customer relations in a timely manner

Legal Secretary 12/1995 to 11/2008
Gayle A. Reeves Co., L.P.A., Vermilion, OH
? Composed and drafted legal documentation and outgoing correspondence
? Managed client files and met deadlines
? Answered and managed incoming and outgoing calls while recording accurate messages
? Coordinated, scheduled and arranged meetings and social events

Customer Service Representative 09/1988 to 12/1995
First Merit Bank, Vermilion, OH
? Assessed and assisted customer financial situations
? Compiled database for loan applications, checking and savings for customers
? Complied with all regulatory requirements
? Maintained friendly and professional customer interactions

Education:
Penn Foster- Legal Assistant Certificate
Graduated Vermilion High School


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