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Employment Wanted
Job Description 1: Customer Service
Job Description 2: Security Officer
Willing to Relocate?: No
Additional Info
Beatrice Marcellus Louissaint
9 Woodcrest Court Unit 1 South Weymouth MA, 02190
[email protected] 857-258-8469

Objective: Pursuing a Customer Service Representative position in the administrative sector, where my 5 plus years of progressive experience in the industry can add value to a customer-centric team. And my greatest asset is communication and customer satisfaction.

Summary of Qualification:

• Participated and perform other clerical and administrative duties
•???Loyalty duty obligates to act at all times, solely in the best interests of the customer •???Outstanding communicator to deal with irate customers or uncooperative co-workers
•???Ability to offer translating and interpretation skills in French & Haitian Creole
• Very well organized and detail-oriented with a positive attitude

Interpersonal Relations
• Creative visionary, equally comfortable working with others and independently
• Dependable, reliable and prompt a self-starter
• Type 25 words per minute

• Developed and implement respect to all customers
• Resolved customer complaints
• Maintain working environment well organized and clean

Experience: Wal-Mart Boston, MA
Cashier 11/2014 to Present
• Receive and disburse money in establishments other than financial institutions
• In addition involves the use of electronic scanners, cash registers, or related equipment
• Often involved in processing credit or debit card transactions and validating checks
• Outstanding customer service to all customers with a smile

A&R Food Service Boston, MA
Cook 09/2010 to 01/2012
• Food service employee that prepare and serve meals and beverages to customers
• Restaurant and hospitality such as nutrition, sanitation, and food planning including preparation
• Elected as the employee of the month in February 2011 and May 2011
• Provided food services to ensure that customers are satisfied with their dining experience

Education: Roxbury Community College Roxbury, MA
English 05/2010 to 12/2011

L’humanise High School Port-au-Prince, Haiti
03/2000 to 07/2004

CMP Professional Institute Port-au-Prince, Haiti
07/2004 to 11/2010

Available upon request
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