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Employment Wanted
Job Description 1: Customer Service
Job Description 2: Switchboard Operator
Job Description 3: Communications Operator
Career Goals: Seeking a position in the public or private sector in order to utilize my varied and extensive communications and interaction skills developed in over 25 years in the data and radio communications industry.
Willing to Relocate?: No
Additional Info

JOHNY R STOWE
ADMINISTRATIVE SUPPORT
CUSTOMER SERVICE PROFESSIONAL
(336) 988-9021
[email protected]
www.linkedin.com/pub/johny-stowe/a3/a7/59/

Objective Seeking a customer service representative position in order to utilize my vast experience in office administration, interpersonal communications, and computer skills to assist a company in meeting its prescribed goals and objectives.
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Professional Skills
Administrative Support Assistant with 25+ years experience in Communications and Office Support. Demonstrated ability to provide exceptional support and service for a broad range of staff and clients.
Possess solid computer skills
Excellent working knowledge of Microsoft Software Applications
Ability to train, motivate, and supervise customer service employees
Team Player, acknowledged as “Total Quality Customer Service Professional”
Ability to develop, plan and maintain accurate account inventories
Attention to detail
Excellent in critical thinking and problem resolution skills

Experience Forsyth County Emergency Services 2011-2012
Emergency Services Communications Operator
Performed duties as Emergency 911 Dispatcher for Local and County Ambulance Service and County Fire Department Units.

Exodus United Baptist Church 2006-2011
Senior Pastor

Served as Full-Time Pastor of Ministry, overseeing entire church operation including church activities and services, as well as leading in worship and Christian Education activities.

Winston-Salem/Forsyth County Schools 2006-2011
Traffic Control Officer

Responsible for safe and efficient vehicular and pedestrian traffic flow during school opening and closing hours.






Winston-Salem/Forsyth County Schools 1985-2002
Cost Clerk/Dispatcher

Served as primary Communications Operator for Transportation Division of School System and additionally performed Administrative Support duties for Division.

Winston-Salem Police Department 1983-1985
Public Safety Communications Operator

Dispatcher for local Police Department and City Fire Department Units.


Education Guilford Technical Community College 2010-2011
Completed Core Courses leading to AAS in Computer Information
Technology

Forsyth County Emergency Medical Services 2011
Certified as Emergency Medical Services Dispatcher

Forsyth Technical Community College 1983
Completed courses leading to AAS Degree in Electronic Data Processing

Winston-Salem Police Department 1983
Completed Police National Crime Information Center (NCIC) Certification Training

United States Army 1980
Completed Non-Commissioned Officer Training
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