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Employment Wanted
Job Description 1: Customer Service
Job Description 2: Custodian
Job Description 3: Maintenance
Career Goals: An experience professional recognized as a problem solver with proven execution capabilities, strong work ethic, and delivery of outstanding results. Strong thinker with strong communication and interpersonal skills. Interpersonal Skills: Develop relationships with confidence and trust with individuals with diverse backgrounds. Multi-tasking: Manage both assigned task and additional tasks in a demanding environment. Verbal Skills: Ability to communicate effectively through providing information both formally and informally. Organizational Skills: Able to keep a prescribed plan for ensuring that task is done an appropriate manner.
Willing to Relocate?: No
Additional Info
US Postal Service Chicago, Illinois 11/2014-02/2014
PSE Custodian

Made and assisted in making minor maintenance repairs to building and equipment. In smaller buildings assisted the fireman-laborer in firing the boiler; in firemen-laborer's absence fires and cleaned the boiler. Operated a variety of power driven equipment such as floor scrubbers, floor sanders, waxers, and wall washers; adjusts brushes, buffers, and other attachments on machines; uses wax, polish, and other protective agents appropriate for the various surfaces; washes walls and ceilings from scaffolding. Performed general laboring duties such as uncrating and assembling furniture and fixtures using bolts and screws for assembly, loading loading and unloading supplies and equipment. Performed janitorial duties such as cleaning, scrubbing, waxing, and polishing floors; washes walls and ceiling; dusts furniture and fixtures; cleans hardware and toilet fixtures; washes windows; cares for lawns and shrubs; cleans sidewalks and driveways and removes ashes, snow and ice. In addition, stacked supplies in storage rooms and on shelves; move furniture and equipment.



US Department Of Homeland Security Chicago, Illinois 07/2013 - 10/2013
Transportation Security Officer

Participated in intermittent capacity during federal government shutdown.
Searched carry-on and checked baggage by hand for prohibited items.
Monitored entry and exit points for security breaches.
Monitored and recorded information of alarms of passenger and baggage through scanning and trace detection equipment.
Operated emergency mobile equipment to keep emergency agencies update of activity and coordinate response utilization in accordance of shared standard operating procedures and protocol.
Performed physical pat-down searches, hand-held metal detector searches on passengers when warranted.
Authored written reports on daily activities in assigned locations. Transcribed information to Microsoft Office and sharepoint messaging device.
Updated daily tally numbers of confiscation amount and volume through spreadsheet figures in Microsoft Excel.
Performed any additional tasks rendered by management when warranted.

LBP Manufacturing Incorporated Cicero, Illinois 08/2012 - 01/2013
Safety Loss Prevention Agent

Monitored the interior and exterior infrastructure of two paper manufacturing facilities.
Audited functionality of internal and external safety equipment in accordance with local, municipal emergency agencies confirming response.
Drafted written, and system reports to managerial staff through Microsoft Office.
Performed inventory control of work related equipment through Microsoft Excel and Third Party Vendor Purchase Order software.
Executed providing presentations to employees on OSHA guidelines regarding job related safety measures and reporting.
Monitored hourly activities of employees and production equipment through CCTV digitally satellite devices.
Created access identification cards for employees and visitors performing services in each facility.
Performed investigations on incidents occurring plant sites and authored video and written reports for management.
Performed any additional tasks in assisting goals of the organization.

Securitas Downers Grove, Illinois 06/2010 - 09/2011
First Responder

Conducted patrols of interior and exterior of the facility.
Evaluated and escalated potential safety issues within facilities.
Prepared reports of incidents responded to during shift by written drafts, Microsoft Office, SharePoint Messaging software.
Served as Incident Commander pending arrival of a security supervisor, or member of a public service agency (police or fire).
Monitored cameras in the Security Operations Center (SOC) during breaks.
Reported security shortfalls and offer suggestions for improving the security program.
Performed any additional tasks requested by management.

US Department Of Homeland Security Chicago, Illinois 08/2002 - 05/2010
Transportation Security Officer

Participated in intermittent capacity during federal government shutdown.
Searched carry-on and checked baggage by hand for prohibited items.
Monitored entry and exit points for security breaches.
Monitored and recorded information of alarms of passenger and baggage through scanning and trace detection equipment.
Operated emergency mobile equipment to keep emergency agencies update of activity and coordinate response utilization in accordance of shared standard operating procedures and protocol.
Performed physical pat-down searches, hand-held metal detector searches on passengers when warranted.
Authored written reports on daily activities in assigned locations. Transcribed information to Microsoft Office and SharePoint messaging device.
Updated daily tally numbers of confiscation amount and volume through spreadsheet figures in Microsoft Excel.
Performed lateral assignment as a human resource assistant during hiring event of new candidates. Checked applicant applications and accompany documentation. Provided color testing, fingering, and scheduling for managerial interview.
Volunteered for any additional assignments requested by management.
Education

Northern Illinois University, Dekalb, Illinois.
Bachelor of Arts - Political Science

Frederick Von Steuben High School, Chicago, Illinois.
General Studies

Achievements

An experienced professional recognized as a problem solver with proven execution capabilities,
Strong work ethic and consistent delivery of outstanding results. Strong thinker with strong
Communication and interpersonal skills.

Maintained perfect attendance record, with recognition for outstanding, on-time performance for
Tenure of service

Acquired interchangeable skills in utilization of Microsoft Office software, Office equipment, as well as other business related software.

Completed 20 hour required security contractor training for PERC designation and online employee
Development courses.

Interacted with the public, providing instruction on carry on rules and procedure
Maintaining focus and awareness while working in a stressful environment which includes noise from
Alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry
Passengers, in order to preserve the professional ability to identify and locate potentially life
Threatening or mass destruction devices, and to make effective decisions in both crisis and routine
Situations.

Participated with a group of co-workers in recruiting efforts of potential screener candidates in
Workforce drive in Chicago.






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