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Employment Wanted
Job Description 1: Manager
Job Description 2: Sales
Job Description 3: Retail
Career Goals: To utilize my management, customer service, and sales skills in a professional retail environment.
Willing to Relocate?: No
Additional Info
E-mail : dh8d1 @yahoo.com
Website: http://beknown.com/M.Mason
Phone : 209-777-6294
Address: 1281 Devonwood Dr apt 204
Merced, CA 95348

Mike G Mason

Qualifications
I can speak beginner Spanish, I have intermediate computer knowledge, and have plenty of experience with customer
service, management, HR, Loss Prevention, Training, Inventory, and Sales.

Interests
Customer Service, Management, Loss Prevention, Human Resources, Languages (especially Spanish & Japanese),
Computers, Reading, Organizing.

References
Michael Delerio – 209-261-2337 – (Store Manager, GameStop Merced Mall)
Corey Stewart – 209-617-9085 – (Store Manager, GameStop Atwater CA)
Francia Garcia – 209-380-3660 – (Friend, and former Store Manager Colleague)
Jaime Maldonado – 209-489-8621 – (Former Associate)
Magda Alberto – 209-495-1057 – (Store Manager, Sunglass Hut Vintage Faire Mall)

Work experience

Keri's Gold and Silver Jul 2014 — Present
Sales Associate
Single Coverage – The only associate on shift most days I work.
Ear Piercing - Ensuring everything is clean and sterile, with accurate punctures, symmetrical and consultations of
information regarding piercings and aftercare.
Customer service (sales, exchanges, repairs), stocking, cleaning duties, opening, closing, deposit management,
special ordering, inventory tracking, organization, shipments, and register operations.

GameStop Oct 2007 — Present
Senior Game Adviser
Hired as seasonal in 2007, stayed on as casual part-time due to sales results.

Increased hours due to performance and promoted from GA to SGA early 2014
Shift Management, customer service (sales, exchanges, returns), stocking, cleaning duties, opening, closing,
deposit management, special ordering, inventory tracking, organization, shipments, and register operations.
#1 in the store (highest score) for completion of training modules.

Sunglass Hut Aug 2004 — Jan 2014
Store Manager
Responsible for ALL in-store duties and delegation of said duties.
Responsible for out of store duties such as networking, meetings, and traveling to other stores to perform audits,
train, mystery shop, coach people, and more.
Loss Prevention Liaison 2009 – The “go to” guy for LP and HR needs for 1 7 stores, including explanation of many
policies and procedures.
Received countless 100% mystery shop scores, and never failed any audits.
Exceeded sales by 10% compared to the previous year each year from 2009 - 2013

Cinelux / Centruy Theaters Nov 2002 — Aug 2004
Projection Manager / Floor Manager / Concessions
Prepared and ran 10 projectors on a specific schedule while constructing and deconstructing movie reels.
Delegated cleaning duties and breaks to floor staff during peak hours while dealing with customer concerns.
Supervised and ran ticket sales and concessions simultaneously during off-peak hours.

Blockbuster Video Jul 2000 — Nov 2003
Assistant Store Manager
Received and processed multiple palette shipments on Mondays.
Changed floor display layouts including reorganizing library titles and signs.
Trained employees on their duties (explained below)
Customer service (sales, rentals, refunds), stocking, cleaning duties, opening, closing, deposit management,
organization, shipments, and the POS.

Education
High School
Leland High School
Graduated with Honors in science.
Radio Broadcasting experience as Disc Jockey
Teachers Aide for International Relations class: Duties included running errands for the teacher, grading papers, and
small amounts of one-on-one tutoring.
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