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Employment Wanted
Job Description 1: customer service
Career Goals: seeking a position in the customer service area
Willing to Relocate?: No
Additional Info
Azucena Rivera
4869 Marionwood Drive, #460
Culver City, California 90230
(323) 399-8709
(310) 902-9121
[email protected]


SUMMARY OF QUALIFICATIONS
Bilingual English/Spanish
Microsoft Office Suite
Data entry
Type 35wpm
File alpha/numeric
Committed to providing excellent customer service
Learn new concepts quickly and adapt to change
Effective team member
Volunteer to take on new responsibilities
Skilled in computer maintenance and repair

PROFESSIONAL EXPERIENCE
Student Assistant
Analyze, test, troubleshoot, and evaluate existing network systems. Perform network maintenance to ensure networks operate correctly with minimal interruption. Identify the causes of networking problems. Install and configure wireless networking equipment. Install network software, including security or firewall software.

Counselor-Assistant
Counsel individuals to help them understand and overcome barriers. Maintain accurate and complete student records. Prepare students for later educational experiences. Counsel students regarding educational issues, such as course and program selection, interviewing skills, orientations, career planning, class scheduling, and registration.

Passenger Service Agent
Provided services to ensure the safety and comfort of passengers within the terminal. Performed duties such as greeting passengers, explaining the use of safety equipment, and answering questions related to travel and assisted passengers with baggage.

EMPLOYMENT HISTORY
Student Assistant, Cal-State University Los Angeles, Los Angeles CA, 04/11 07/13
Counselor, California Department of Rehabilitation, El Monte CA, 03/12 05/13
Student Assistant, East Los Angeles College, Monterey Park CA, 10/08 06/09
Passenger Service Agent, Swiss Port, Los Angeles CA, 07/07 03/08

EDUCATION
B.S. Rehabilitation Counselor, Cal-State University Los Angeles, Los Angeles CA
Liberal Arts, East Los Angeles College, Monterey Park CA
General Studies, Thomas Jefferson High School, Los Angeles CA
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