285 Nashua Road 978-337-4252
Groton, MA 01450 [email protected]
Top-producing, results-driven manager with positive attitude and experience in operations management, fundraising, special event planning, program support and staff training. Natural affinity to persuade and influence others through knowledge, interest and passion. Collaborate to build relationships and partnerships that promote the mission and vision of an organization.
Excel at identifying growth opportunities, building sponsor base and increasing revenues by thinking conceptually as well as analytically in strategic planning, goal setting and bench marking. Grew accounts from 1 to 22 within 5 years with year-over-year 62.5% revenue increases. Identify and implement innovative programs for strategic donor development.
Demonstrate knowledge, creativity, initiative, confidence, good judgment, and the ability to express thoughts clearly and simply. Sincerely enjoy developing client/public relations and delivering superb customer service. Prioritize tasks and flexible with changing priorities to meet deadlines. Dependable follow-through abilities.
MILITARY US NAVY : June 1976 thru May 1979
Solicitation Cycle Management
Planning and Execution
Policies and Procedures
MS Word, Excel; FileMaker Pro
MQ Productions – Norwood, MA 1991–Present
OPERATIONS EXECUTIVE / FUND DEVELOPMENT DIRECTOR
With hands-on management style and passion for putting the “fun” in fundraising, encourage creativity in planning gift-giving programs to generate new revenue streams. Manage up to 22-member call center staff implementing fund development campaigns for non-profit entities such as high school groups, youth sports, Pop Warner football, boys and girls clubs, and police and fire organizations in Massachusetts, New Hampshire and Rhode Island. Clearly set goals and hold call center sales staff accountable for results. Follow protocols to collect and meticulously record donations in client accounts.
Strategically plan and customize up to 25 fundraising campaigns annually that include elements such as donation solicitation, event orchestration, ticket sales, and print ads for program booklets. Plan fundraising programs that feature special entertainment activities with celebrities or major athletes. Seek out opportunities to give back to the community, i.e., booklets on topics such as anti-bullying, internet safety and child fingerprinting/DNA kits.
Identify and secure targeted database of residential and commercial phone numbers. Analyze results and build databases of donors as basis for clients’ future campaigns.
Researched, selected and implemented automated dialing system that was instrumental in boosting efficiency and productivity as well as doubling revenue from first-time donors over prior year.
Championed advertising programs that included social media as well digital and print advertising.
Orchestrate fundraising campaigns featuring diverse special events such as comedy shows, programs with NFL, MLB or NBA athletes, concerts by musicians such as a Garth Brooks impersonator or Herb Reed & the Platters, family entertainment programs featuring Power Rangers, jugglers, clowns, magicians, and street entertainers. Book performance venues for up to 5,000 attendees.
Prior experience in hospitality industry as controller, auditor and front office manager.
Germantown Neighborhood Center, Board of Directors
Economics Degree - Worcester State College – May 1981 Worcester, MA
Dale Carnegie Sales Training
MILITARY US NAVY June 1976 thru May 1979