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Employment Wanted
Job Description 1: customer service
Job Description 2: direct care staff
Job Description 3: office assistant
Willing to Relocate?: No
Additional Info
Kimberly Ball
721 Sunhill Rd. NW Apt. K
Birmingham, Al 35215
205-276-1320
ballkim20042003@yahoo.com


Objective:To obtain a position that will give me the opportunity to utilize and also enhance the skills that I have acquired through education and training.

Education Virginia College
A.S.- Administration Management 2007
Work experience

September 2005 Presently Rescare of Alabama
Direct Care Supporter

Provide care for individuals with mental disabilities. Assist with medication administration, feeding, and personal hygiene along with other various duties.

September 2008 June 2009 AT&T
Customer Service Assistant

Answer inbound calls, assist customers with troubleshooting DSL internet services, also place orders for new equipment

March 2008 - August 2008 Sitel Corp.
Customer service Representative

Answer inbound calls, assisting customers with account information and troubleshooting for verizon wireless cellular service

Aug 2007- December 2007 Anchor Receivables Management
Collector

Make outbound calls to debtors to collect on past due debts, also process payments for various creditors

Feb 2005 August 2005 ARC of Jeff County
Direct Care Supporter

Provide care for individuals with mental disabilities. Assist with medication administration, feeding, and personal hygiene along with other various duties.


Skills
Written and oral communication skills, computer literate, proficient with MS word, experienced with excel and also knowledgeable of PowerPoint and Outlook
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