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Employment Wanted
Job Description 1: Clerical
Job Description 2: General Office Work
Job Description 3: Telephone Operator
Willing to Relocate?: No
Additional Info
CHARIES BRIGHTMAN

304 Indiana Street ~ Union, New Jersey 07083
908-226-0450 (home) chariesbrightman@yahoo.com 908-265-1277 (mobile)


QUALIFICATIONS

Enthusiastic, detail-oriented, and personable medical support professional with 10 years of medical coding and billing experience. Superior interpersonal skills to build rapport with patients, medical staff, and administrative team. Proven ability to successfully complete multiple tasks while maintaining total patient care focus. Highly proficient with MediSoft, Medics II, Word, and Excel.

PROFESSIONAL EXPERIENCE

ASSOCIATES IN FEMALE HEALTHCARE, Millburn, New Jersey 1998 – 2008
Medical Receptionist

• Supported 6 physicians and 25 staff in high-volume medical office with 50 patients per day.
• Facilitated smooth operations by accurately posting accounts receivable, accounts payable, co-payments, insurance information, and patient data.
• Completed daily opening and closing procedures, answered multi-line phone system, processed intake forms, and tracked inpatient and emergency room charts.
• Reviewed charts to pre-certify insurance benefits and determine ICD-9 and CPT codes.
• Utilized expert telephone skills to gather information about patients’ concerns and prepare them for consultation.
• Coordinated closely with team of 4 to transition files to electronic system; work tirelessly to scan and review 10 years’ of records.
• Identified recurring problems with medical record coding; worked directly with physician and nursing staff to implement standard procedures, significantly reducing errors and patient billing complaints.

PAREXEL INTERNATIONAL, Hackensack/Union, New Jersey 1996 – 2000
Member Services Representative

• Acted as liaison between patient and doctor to schedule appointments, with up to 10 new patients weekly.
• Compiled, reviewed, and submitted new patient information prior to first appointment.
• Organized chart system and tracked new patient appointment attendance.
• Maintained and reconciled claim payments.

EDUCATION

AMERICAN HEALTH INFORMATION MANAGEMENT ASSOCIATION, Chicago, Illinois
Medical Record Coding, 2008

CATHARINE GIBBS COLLEGE, Montclair, New Jersey
Network Administrator, 2005

BLOOMFIELD COLLEGE, Bloomfield, New Jersey
Medical Social Worker, 1996

BARRINGER HIGH SCHOOL, Newark New Jersey
Diploma
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