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Employment Wanted
Job Description 1: Front Desk Administrative
Job Description 2: Customer Service Rep
Job Description 3: Customer Service
Career Goals: I am seeking Administrative employment with an established company, where I am able to grow both professionally and personally.
Willing to Relocate?: No
Additional Info
9701 Falling Stream Drive 704-392-7742
Charlotte, NC 28214 704-299-6431 (cell)
nmartin3271@yahoo.com


Nicole M. Davenport


Objective I am seeking Administrative employment with an established company where I can apply my present qualifications while learning new skills. I am seeking an environment where I am able to grow, both professionally and personally.


Experience Jackson & McGee, LLP. Charlotte, NC September 2007 – June 2008

Front Desk Administrative Assistant
Responsibilities include: Answering phones, greeting clients; Typing correspondences utilizing Microsoft Word and Outlook; Sorting mail and incoming faxes; Supplies – inventory and ordering, replenishing money for the postage meter; Spoke with vendors on an as needed basis.


SW Financial and Mortgage, Charlotte, NC December 2006 – August 2007

Administrative Loan Processor –(Temporary Assignment)
Responsibilities included: Answering phones, greeting clients; Typing correspondences utilizing Microsoft Word and Outlook; Creating/editing spreadsheets in Excel; Processing Mortgage loans.


GREENFIBER, Charlotte, NC September 2005-September 2006

Front Desk Administrative Assistant
Responsibilities included: Answering incoming calls, greeting guests; Shipping DHL packages and receiving of all incoming packages; Sorting mail and incoming faxes; Supplies – inventory and ordering, replenishing money for the postage meter; Maintaining/overseeing all fax machines and copiers; Binding, copying and mailing out monthly and quarterly sales reports; Filing all Corporate files; Assisting the Payroll/Benefits Administrator with running monthly background check reports for new hires; Updating the company phone directory in Excel and the organizational chart using PowerPoint; Responsible for dealing with our vendors such as Aramark, Cintas, Orkin, etc.; Creating new hire packets; Assisting the Accounts Receivable Dept. – processing CAF’s (Credit Action Forms) and mailing out invoices.


FINDLEY DAVIES,Charlotte, NC February 2001-May 2005

Front Desk Administrative Assistant
Responsibilities included: Answering incoming calls, greeting guests; Opening, sorting and distributing mail; Shipping FedEx packages and receiving of all incoming packages; Ordering all supplies; Maintaining the file room – prepared files to be integrated into Microsoft Access; Binding and copying the Consultants reports and proposals; Typing correspondences using Microsoft Word; Organized Holiday and office events.


OMNI ARCHITECTURE, Charlotte, NC July 1999-February 2001

Project Administrative Assistant
Responsibilities included: Assisting all Project Managers, which consisted of typing letters and spreadsheets using Microsoft Word and Excel; Filing, stamping and coding of all invoices.

CHILDRESS KLEIN PROPERTIES, Charlotte, NC June 1997-July 1999

Receptionist/Administrative
Responsibilities included: Answering incoming calls and tenants requests/complaints; greeting guests; Sorted, stamped and distributed all incoming mail, filing, ordering supplies; Responsible for any and all monies that came in, including balancing, printing cash reports and depositing monies; Developed and organized orientation packages; Reserved site amenities and conference rooms.

STATE FARM INSURANCE COMPANY, Chicago, IL February 1990-April 1996

Administrative Assistant
Responsibilities included: Processing of incoming applications, including coding all monies to application; Responsible for any and all monies that came in, including balancing, printing cash reports and depositing monies; Keying in endorsements, cancellations and reinstatements.


Skills

? Microsoft Word
? Microsoft Excel
? Microsoft Outlook
? Typing (55 wpm)


Education
CHICAGO STATE UNIVERSITY, Chicago, IL
Major: Business Administration, 1989-1993


References Available upon request.




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