Thank you for your order!

Your credit card has been charged and you are now ready to proceed by just following 3 simple steps.

We have created a special Resume Desktop for you. This is where you will communicate with our staff or send messages directly to your resume writer.

Step 1: Write Down your Login and Password

Write down your login and password so you can return later to get your new resume. Your login and password are:

Login:  
Password:  

Step 2: Add us to your Address Book

WARNING: Make sure the e-mail you want is never accidentally deleted as "spam"! Sometimes the spam filters used by Internet Service Providers can delete mail you've actually requested to receive... so you never even see it!

To make sure you get all our emails, please add the domain "resumedesktop.com" to your list of approved senders, or minimally the email "[email protected]". We have listed out instructions for the most popular email services here:

1. Gmail
2. Outlook
3. Yahoo
4. Hotmail
5. Other

Instructions for Gmail:

1. Add [email protected] to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.
2. If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam:
   1. In Gmail, navigate to the spam folder.
   2. Search for emails containing the domain "resumedesktop.com".
   3. Select all the emails shown.
   4. Click "More" and then "Not spam".
   5. Create a filter for the address
3. If that doesn't do it, you can also create a filter to tell Google to whitelist our email:
   1. Click the cog icon in the top-right corner, and then Settings
   2. Click on Filters and then Create a new filter
   3. Enter "resumedesktop.com" in the From field
   4. Click Create filter with this search
   5. In the box headed "When a message arrives that matches this search" select "Never send it to spam"
   6. Click the Create filter button

Instructions for Outlook:

1. Add [email protected] to your Outlook.com Contacts. Outlook.com will usually deliver email from addresses that are in your Contacts.
2. If that doesn't do it, you can also add our address to your safe senders to tell Outlook to whitelist our email:
   1. Click the cog icon in the top-right corner and then More mail settings
   2. Select Safe and blocked senders and then Safe senders
   3. Add add the domain of the email you want to whitelist to the list of Safe senders
   4. Return to Safe and blocked senders and then select Safe mailing lists
   5. Add the email address of the online group you want to whitelist to the list of Safe mailing lists
   6. To whitelist all email from us, add "resumedesktop.com" to the list of safe senders

Instructions for Yahoo! users:

1. Add [email protected] to your Yahoo! Mail Contacts. Yahoo! will usually deliver email from addresses that are in your Contacts.
2. If that doesn't do it, you can also create a filter to tell Yahoo! to whitelist our email:
   1. Mouse over the Settings menu icon and select Settings
   2. Click Filters and then Add
   3. Enter a Filter Name
   4. Enter "resumedesktop.com" in the Sender field
   5. Select Inbox as the folder to deliver the email to
   6. Click Save and then click Save again

Note: Do not enter email addresses in both the Sender AND Recipient fields as Yahoo! Mail will only filter in emails that meet both criteria

Instructions for Hotmail users:

1. Open your mailbox and click "Options" (upper right hand corner).
2. Click the "Junk E-Mail Protection" link.
3. Select the "Safe List" link.
4. Copy and paste [email protected] into the dialog box titled "Type an address or domain".
5. Click the "Add" button next to the dialog box.
6. If the mailing is in your "Junk E-Mail Folder", open the email and click the "Not Junk" button.
7. You should also check that the mailing's email address is not in your Blocked Senders list. You can find your Blocked Senders list by following the directions above and going to "Blocked Senders List" instead of "Safe List". If you see [email protected] in this list, select it and click the Remove button.

Instructions for other e-mail services:

Add resumedesktop.com to your address book, or list of contacts. If you can't add the entire domain "resumedesktop.com" to your contacts list, add the e-mail address "[email protected]"

Step 3: Send us your resume information

Make sure you send your resume you have now, along with any notes or requests. Since this is all the information your writer will have to write your resume, make sure your information is detailed and include any requests or suggestions you want your writer to see.

Click here to send us your information now

After sending us your resume information, sit back, and wait to hear from our staff or your resume writer.

If you ordered resume writing, your information will be quickly reviewed and you will be assigned a writer who is qualified to write your type of resume. Your writer will have the first draft of your resume ready for you within the delivery time you ordered. All delivery times are based on Monday to Friday work week.

If you ordered resume distribution (blasting and/or posting), our staff will review your resume and process your order in about one business day. If you ordered a combination package of writing and distribution, your resume will not be distributed until the writers are done writing your new resume. At that time our staff will process your distribution order.

You will also receive a set of emailed instructions explaining more information about how to use your resume desktop to communicate with your writer and customer support staff.

You will be receiving emails from us, either because your resume is ready or if we have a question. At that time you will be provided a link to read the message securely and reply to us. It is your responsibility to answer us as quickly as possible, so we can ensure your resume is completed in the time allotted.

We are looking forward to working with you!