I still get a lot of questions about affiliate payments, so I'm going to answer the most common questions here:
- I made a sale last month, why didn't I get paid?
We pay every month for a minimum payout of $25; if you earned less that $25, you will get paid once the total of your cumulated months reaches $25
- When am I getting my check?
We send checks around the middle of the following month; so, for example, if you earned more than $25 in June, your June check will be sent around mid-July.
- I'm a new affiliate and I haven't received my check yet.
Tax laws require us to have your W9 on file before being able to release your payment, if you're a US affiliate. So as soon as you make your 1st sale, make sure to send us your W9 right away (by email or contact me if you need a fax #), which will assure your check will be sent right away instead of waiting until we get your W9. Please note that if you're a foreign affiliate, you don't need to send us a W9 - however it might take a few more days to get your check since we need to send it abroad.
- Can you pay me by paypal?
We are only paying by check at this time.
- Why wasn't the check under my name?
The name on the check is the one you typed in the "Company name" field when you signed up. So if you need to change it, log onto your affiliate account and click "update account" to modify your information. Also whenever you change your payment information and contact info, feel free to drop me a line to let me know so that I can make sure the accounting department has your latest info.
- I have a question about my affiliate commissions. Who shall I contact?
You need to contact your affiliate manager - well that would be me! - since I'm the one preparing your affiliate payments.