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Employment Wanted
Job Description 1: customer service
Job Description 2: clerical
Career Goals: Seeking a position in the customer service, call center, and/or clerical or secretarial field.
Willing to Relocate?: No
Additional Info
2220 Dunkleburg Rd #838 , Fort Wayne , IN

Dependable and dedicated individual who enjoys taking on new challenges; able to work independently, as well as, part of a team. Seeking a position where I can expand my knowledge and continue my experiences.

ITT Technical Institute, Fort Wayne, IN 2006 -2007
Bachelor of Science in Criminal Justice – in progress

Recipient of Highest Honors
Member of National Dean’s List
Member of ITT Technical Institute’s Dean’s List

? Experience in dispatching and taking high level of phone calls
? Excel at time management and ensuring customer service
? Assured in knowing how processes work and ask questions to obtain knowledge
? Skilled at researching and investigating subject matter
? Proficient in Microsoft Word, Excel, Powerpoint

Glenbrook Hyundai Fort Wayne, IN September 2008- present
Business Development Representative
? Contacting previous customers and interested parties about visiting the showroom
? Researching the database to find best candidates to purchase a new vehicle

Heritage Food Service Equipment Fort Wayne, IN January 2008 - June 2008
Customer Service Representative
? Receive calls from customers regarding the ordering of kitchen replacement parts
? Research and investigations to find correct parts needed by customer
? Made sales calls to existing customers to assist with potential needs

NAL Worldwide LLC Fort Wayne, IN July 2003 – April 2007
Call Coordinator
? Receive calls from customers regarding couriers to have product moved from location to location.
? Constant communication with team members to relay vital information
? Developed a system in order to accurately maintain and track orders
placed during system outages.

References Available on Request
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