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Employment Wanted
Job Description 1: customer service
Job Description 2: clerical
Career Goals: Seeking a position in the customer service, call center, and/or clerical or secretarial field.
Willing to Relocate?: No
Additional Info
BETH GADBOIS
2220 Dunkleburg Rd #838 , Fort Wayne , IN
260-804-0656
jynxiekat6669@yahoo.com

PROFILE
Dependable and dedicated individual who enjoys taking on new challenges; able to work independently, as well as, part of a team. Seeking a position where I can expand my knowledge and continue my experiences.


EDUCATION ____
ITT Technical Institute, Fort Wayne, IN 2006 -2007
Bachelor of Science in Criminal Justice – in progress
GPA:4.0/4.0

Recipient of Highest Honors
Member of National Dean’s List
Member of ITT Technical Institute’s Dean’s List


SUMMARY OF PROFESSIONAL SKILLS
? Experience in dispatching and taking high level of phone calls
? Excel at time management and ensuring customer service
? Assured in knowing how processes work and ask questions to obtain knowledge
? Skilled at researching and investigating subject matter
? Proficient in Microsoft Word, Excel, Powerpoint


WORK EXPERIENCE
Glenbrook Hyundai Fort Wayne, IN September 2008- present
Business Development Representative
? Contacting previous customers and interested parties about visiting the showroom
? Researching the database to find best candidates to purchase a new vehicle

Heritage Food Service Equipment Fort Wayne, IN January 2008 - June 2008
Customer Service Representative
? Receive calls from customers regarding the ordering of kitchen replacement parts
? Research and investigations to find correct parts needed by customer
? Made sales calls to existing customers to assist with potential needs

NAL Worldwide LLC Fort Wayne, IN July 2003 – April 2007
Call Coordinator
? Receive calls from customers regarding couriers to have product moved from location to location.
? Constant communication with team members to relay vital information
? Developed a system in order to accurately maintain and track orders
placed during system outages.


REFERENCES
References Available on Request
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