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Employment Wanted
Job Description 1: Medical Office Assistant
Job Description 2: Front Desk
Job Description 3: Clerical
Career Goals: I am looking for an opportunity to work in a medical office to offer the experience I already have, but also to learn new skills and have the possiblities for advancement and grow with the company.
Willing to Relocate?: No
Additional Info
OBJECTIVE
Seeking for a job opportunity where I can apply my experience and skills towards a growing company.

EDUCATION
Broward College, Davie, FL 2004
Course work towards Associate Degree of Arts in Healthcare Administration

Miami Dade College, Miami, FL 1998 - 2003
Course work towards Associate Degree of Arts in Healthcare Administration
Coral Gables Senior High School, Coral Gables, FL 1994 - 1998
High School Diploma


PROFESSIONAL EXPERIENCE

Mount Sinai Medical Center, Urology Department, Miami Beach, FL 2005-2008
Patient Representative II
• Welcomed patients and visitors; directed patients to appropriate location and services.
• Provided efficient and professional customer services for incoming calls; transfer calls according to established protocols.
• Entered patient demographic and insurance data in the computer system.
• Determined the financial status of patients and their eligibility for healthcare services; assisted patients in completing appropriate forms and document all information according to policies and procedures.
• Collected and post fees; prepare and balance daily financial registers and submit all forms and fees to Billing and Cashier’s office.
• Trained to use the Athena and IDX programs for the scheduling and batch postings.
• Scheduled outpatient diagnostic testing, obtained prior authorization from insurances, and provided patients with instructions when having a procedure that will be done by the physician in the office or for an outpatient test.
• Respected and maintain patient confidentiality and dignity of patients at all times.
• Sent patients a letter of notification to follow up with missed appointments.
• Assured the readiness of the reception area for each working day by maintaining forms and office supplies that are required.
• Served as office manager, in their absence, by assisting the doctor in scheduling his surgery cases and entering billing.
• Processed medical record requests in a timely manner.
• Filed patient records and results according to departmental procedures.

All Women’s Healthcare OBGYN, Weston, FL 2004
Checkout Clerk
• Made follow up appointments for patients and set up inductions appointments for OB patients.
• Received financial transactions from patients and balanced it for the billing clerk.
• Provided patients with letters to show their employers or for other medical reasons.
• Data entered patient’s information in the Medical Manager program and insurance and collected co-payments.

Phone Operator 2003 - 2004
• Received a high volume of calls from patients that need assistance by a nurse, directions to the clinic, to make appointment or need to leave a message for one of the doctors.
• Provided basic information about the facility, the doctors, and the insurances that was accepted and transferred calls to appropriate staff members and other OBGYN offices as needed.
• Scheduled appointments for new patients and existing patients.

Cedars Medical Center, Miami, FL 1999 – 2003
Film Library Clerk
• Sorted reports and jackets for filing based upon content, and in accordance with departmental filing system.
• Demonstrated high-level confidentiality and upheld policies regarding release of information for medical records.
• Pulled radiographs requested by the Operating Room for next day’s surgeries.
• Prepared and released radiographs to patients and filed radiology reports in patient’s master jacket.
• Prepared jackets and inserts in accordance to the patient’s exam type.
• Read radiology reports and preliminary interpretations on outpatients to physicians via telephone upon request and faxed results to other facilities.


SKILLS

Computer Skills: Microsoft Windows, Word, Excel, and Power Point and Word Perfect.
Languages: Fluent in writing and reading Spanish
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